Privacy Policy

Papa Joe & Co. (“we”) respects your privacy. This policy explains how we handle personal information collected through papajoeandco.com.au and in our Balmain store.

What we collect

• Your name, email, phone number and billing address when you order.
• Recipient name, delivery address, phone number and card message.
• Messages you send us through our contact form, email or WhatsApp.
• Website usage data collected through cookies and analytics tools (such as Google Analytics and Meta Pixel).

How we use it

• To make, deliver and support your order.
• To contact you or the recipient about a delivery.
• To send marketing emails if you opt in (you can unsubscribe at any time).
• To improve our website and advertising.

Payments

Card payments are processed by our payment provider. We do not store your full card details.

Sharing

We share information only with service providers who help us run the business (for example delivery drivers, payment, hosting, email and analytics providers), or where required by law. We do not sell your personal information.

Access and correction

You can ask to see or correct the personal information we hold about you by contacting us. If you have a concern about how we handled your information, please contact us first.

Contact

Papa Joe & Co., 196 Darling Street, Balmain NSW 2041. Email connectpapajoe@gmail.com. Phone 0405 495 082.